Housekeeping Attendant

1 month ago

Dorking, Surrey, United Kingdom HOTELCARE Full time

Job Summary:

HotelCare is seeking a highly motivated and detail-oriented Room Cleaning Specialist to join our team. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.

Key Responsibilities:

  • Clean and tidy guest rooms to established standards.
  • Change bed linens, replace towels, empty trash bins, and restock amenities.
  • Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
  • Sanitize surfaces thoroughly for hygiene maintenance.
  • Maintain stock levels of cleaning supplies and toiletries.
  • Promptly report any maintenance issues or damages.
  • Follow supervisor instructions and adhere to safety protocols.
  • Ensure the security of guest rooms and the privacy of the guests.
  • Provide professional and respectful service to guests and respond to their requests promptly.

Requirements:

  • Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
  • Physical ability to lift, bend, and stand for extended periods.
  • The ability to work individually and as part of a team.
  • Strong time management skills.
  • Attention to detail.
  • Flexibility and willingness to learn.
  • A 'Can Do' attitude.
  • Adaptability to organisational needs.
  • Ability to prioritise and multi-task.
  • Capability to provide excellent customer service.
  • Self-motivation and accountability.
  • Ability to work confidentially and with integrity.
  • Ability to work under pressure and to follow instructions.
  • Awareness of safety regulations and compliance.

What We Offer:

  • Up to 28 days paid holidays.
  • A permanent job with flexible working hours to suit your lifestyle.
  • Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
  • Free Lunch on duty (site dependant).
  • Full on-site training.
  • Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
  • Career progression with the opportunity to undertake a HotelCare Apprenticeship.
  • Automatic Enrolment into a workplace pension, after 3 months' service.
  • Recognition, incentives, and awards.

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