Restaurant Service Professional
7 days ago
We are looking for a skilled Restaurant Service Professional to join our team at Malmaison Newcastle.
The successful candidate will have excellent communication skills, be able to work effectively in a fast-paced environment and provide exceptional customer service.
In this role, you will be the face of the restaurant, controlling the flow and communicating with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for our guests.
As a key member of our team, you will work varied shifts, including evenings and weekends, and be flexible to meet the demands of the business.
We offer a competitive salary of £12.95 per hour (including TRONC), plus great benefits and opportunities for career development.
Key Responsibilities:
- Provide exceptional customer service, ensuring a high level of guest satisfaction
- Work effectively as part of a team, maintaining a positive and professional attitude
- Control the flow of the restaurant, ensuring efficient service and a seamless dining experience
- Communicate effectively with the Kitchen and restaurant management, resolving any issues that may arise
- Work variable shifts, including evenings and weekends
What We Offer:
- Competitive hourly rate of £12.95 (inc TRONC)
- Opportunities for career development and progression
- A range of benefits, including heavily discounted room rates, 35% off food and drink, and fully funded apprenticeship programs
- A fun and supportive work environment, with a focus on providing exceptional customer service
- The chance to work with a leading hospitality brand, with a reputation for excellence and innovation
About Us:
Malmaison is a leading hospitality brand, known for its commitment to quality, service and innovation. We pride ourselves on providing exceptional customer experiences, and we're always looking for talented individuals to join our team.
Our restaurants are located throughout the UK, and we offer a range of exciting opportunities for career development and progression.
If you're passionate about delivering exceptional customer service, and you're looking for a challenging and rewarding role, we'd love to hear from you.
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