Field Service Technician

19 hours ago


Bristol, Bristol, United Kingdom ZipRecruiter Full time

**Job Title:** Field Service Technician

About Us

SEKO's design and manufacturing expertise delivers precision, consistency, and reliability to the water-treatment and cleaning industries. Our next-pump solutions improve process management, helping operators achieve performance, efficiency, and sustainability.

Job Responsibilities:
  • Troubleshoot and diagnose pump and system repairs using manuals, schematics, and tools over the phone.
  • Provide installation and technical support for customers and service companies.
  • Develop and maintain customer satisfaction and relations.
  • Update technical documentation and manuals.
  • Conduct product training for customers and sales teams.
  • Mechanical inclination is required - must be able to grasp mechanical concepts and perform hands-on tasks.
  • Technical knowledge: good understanding of mechanical principles and various mechanical components.
  • General electrical or plumbing knowledge.
  • Travel required.
  • A willingness to work in a startup environment with occasional shifting priorities.
  • Good computer skills with Microsoft Office (Excel, Word, PPT).
  • Working knowledge of software.
  • Excellent customer service and communication skills.
What We Offer
  • Top-tier health insurance at minimal cost.
  • 401(k) Safe Harbor – Non-elective contribution.
  • 2 weeks' vacation with a 3rd week after 5 years.
  • 1 week sick leave.
  • 10 paid holidays.
  • Employee Assistance Program (EAP).

We offer a competitive base salary of $60,000 per year and bonus structure, along with these benefits. Estimated annual salary: $65,000-$70,000 based on location and experience.



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