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Technical Services Engineer

1 month ago

London, Greater London, United Kingdom Innovative Driven Full time
Innovative Driven is seeking a talented eDiscovery Technical Services Engineer

We are looking for a highly skilled and experienced professional to join our dynamic Tech Services team in a fully remote environment. This is a full-time position offering competitive compensation and full benefits.

Key Responsibilities:

  • Manage complex projects within scope, quality, time, and cost constraints to deliver specified requirements.
  • Take appropriate action to meet client needs and address concerns without jeopardizing business outcomes or results.
  • Utilize approved methods to monitor and evaluate Project Management feedback.
  • Creating thorough and accurate reports and providing status updates on projects; provide final quality control check on client deliverables; presenting findings to client on a routine basis.
  • Troubleshooting and resolving varied problems.

Requirements:

  • 5 years of experience with Relativity (Required)
  • Significant and extensive work experience as a Relativity Technician.
  • Able to multitask and handle multiple projects simultaneously.
  • Extensive Relativity knowledge of users, groups, permissions, fields, layouts, views, custom objects, event handlers, imaging, and OCR, indexing and searching, production sets, importing and exporting, ARM creation and restoration.
  • Relativity Expert or Master certification a plus
  • Experience in Relativity, ReadySuite, Message Crawler, and/or Relativity Short Message Format (RSMF) handling a plus