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Stakeholder Insights Manager
2 months ago
This is an exciting opportunity for an ambitious and motivated insights professional to join the Stakeholder Engagement & Insights Team within the Remediation Policy Directorate, part of the Safer Greener Buildings Group at the Ministry of Housing, Communities and Local Government in a newly created role. We are a small and friendly team, looking for an enthusiastic team player who will work collaboratively with wider departmental colleagues.
The Stakeholder Engagement & Insights Team leads on creating evidence-based engagement strategies that inform, influence and respond to our external stakeholders across the built environment.
Key Responsibilities- Map out current stakeholder insights being gathered by the Remediation Policy Directorate and identify needs and gaps with senior leaders, commissioning insights projects where required.
- Commission and carry out a range of quantitative and qualitative projects across a range of policy areas within the Remediation Policy Directorate and Safer Greener Buildings Group.
- Provide advice, best practice and hands-on support to stakeholder engagement and policy counterparts across the portfolio and group on carrying out insights and analysis work, including surveys, consultations, roundtables, desk research, attitudinal/focus group activity.
- Become the go-to point for existing insights, creating a bank of insights for the Division, including collating relevant insights from across the Ministry, HMG and external sources.
- Proactively identify new insight topics that will enhance the objectives of the Remediation Policy Directorate, keeping the team abreast of relevant industry priorities and social trends.
- Work collaboratively with the Engagement Function's Residents' Team to ensure that resident insights are captured effectively and themes shared.
- Regularly raise awareness of key insights across the Directorate in a relevant and targeted way.
- Experience in research project management.
- Experience and understanding in a range of research techniques and methodologies, such as evaluation, qualitative and quantitative methods and surveys.
- Experience in customer insight and audience targeting approaches.
- Experience of using low-cost/no-cost approaches for research and evaluation, while maintaining quality.
- Ability to identify underlying insights from complex data and draw evidence-based conclusions and recommendations.
- Excellent written and verbal communication skills, including presentation skills.
- Proficient at ad-hoc desk research.
- Ability to work under pressure, at pace and prioritize and project manage several tasks at once, meeting deadlines and managing expectations.
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Communicating and Influencing
- Managing a Quality Service
We'll assess you against these technical skills during the selection process:
- A short 5-minute presentation will be expected to be delivered at the interview. The brief for this will be confirmed directly with applicants who are successful at the sift stage of the recruitment process.
Alongside your salary, the Ministry of Housing, Communities and Local Government contributes towards your being a member of the Civil Service Defined Benefit Pension scheme. You will also have access to learning and development tailored to your role, an environment with flexible working options, a culture encouraging inclusion and diversity, and an average employer contribution of 27% to your pension.
