Internal Control Expert
4 weeks ago
We are seeking a highly skilled Internal Control Expert to join our team at First Central Insurance & Technology Group. As an Internal Control Expert, you will be responsible for evaluating internal controls and recommending improvements in the complaints processes.
The ideal candidate will have experience in undertaking root cause analysis and continuous improvement initiatives, as well as knowledge of complaint handling practices and FCA requirements. You will work closely with the Prevention Specialist to use the insight available to tackle the causes of complaints across First Central.
This is an exciting opportunity to work in a dynamic and innovative company where we value flexibility and hybrid working. We offer 3 days work from home and just 2 days in the office (after a 3 month probation period - subject to your performance in the role) but if you prefer to be in the office more, that's good with us.
Key Responsibilities:
- Evaluate internal controls and recommend improvements in the complaints processes.
- Work closely with the Prevention Specialist to use the insight available to tackle the causes of complaints across First Central.
- Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times.
- Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times.
What We Offer:
- Salary: £34,000 per annum
- Flexible working arrangements, including 3 days work from home and 2 days in the office
- A range of benefits, including a Simply Health Cash plan and Electric Car Scheme
About Us:
First Central Insurance & Technology Group is a market-leading insurance company that values innovation, data expertise, and outstanding distribution, finance, technology, and legal services. Our underwriting skills are built on data expertise; They make us stand out, help us succeed.
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