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Warehouse Operations Manager
1 month ago
Job Summary
The Warehouse Team Leader will be responsible for managing and motivating the shift team to ensure productivity and service KPIs are achieved or exceeded. This role requires strong leadership and communication skills to effectively manage the team and ensure the highest possible levels of Health, Safety, and Hygiene are upheld.
Key Responsibilities
- Manage and motivate the shift team to achieve productivity and service KPIs
- Ensure Health, Safety, and Hygiene standards are met and maintained
- Deliver communication briefings to the team to keep them informed of company and local issues
- Manage the Goods Inwards area to ensure receipts are made quickly and without damaging goods
- Develop team members to maximize their contributions to the Warehouse
- Carry out disciplinary and grievance interviews and investigations
- Monitor and control sickness absence levels and conduct return to work interviews
- Monitor and control the time and attendance system
- Ensure the appropriate levels of overtime and agency workers are used
- Enforce and adhere to company policies and procedures
- Monitor and control training for the team
Requirements
- Computer literate with knowledge of Excel
- Confident at dealing with people at all levels
- Adaptable and methodical approach to work and training
- Conscientious and reliable
- Excellent communication skills
- Ability to work efficiently and accurately under pressure
- Ability to prioritize workload to meet set deadlines
- Ability to work as part of a team or individually
- Professional, approachable, and helpful
- Proactive approach and able to make decisions