Domestic Assistant

3 weeks ago

Norwich, Norfolk, United Kingdom Serco Full time

Job Summary:

The Domestic Assistant will play a vital role in ensuring the highest standards of cleanliness and hygiene within the Norfolk & Norwich University Hospital. This is a full-time position, working 0.5 hours per week, Monday to Friday, with a salary of £ per hour, plus Serco benefits.

Main Responsibilities:

  • Provide a high-quality domestic cleaning service to patients and staff, adhering to Service Level Specifications and Standard Operating Procedures.
  • Clean floors, work surfaces, furnishings, and equipment to a hygienic standard, following work schedules and Standard Operating Procedures.
  • Empty, dispose of, and replace clinical and domestic waste, ensuring correct disposal procedures are followed.
  • Maintain equipment and materials in a hygienic and safe condition, reporting any deviations to the Team Leader.
  • Ensure high personal hygiene and infection control standards are maintained.
  • Work in line with Health and Safety, Quality, and Serco and Trust policies and procedures.
  • Participate as a full member of the team, supporting and training other staff, participating in team meetings, and working flexibly as required.

Requirements:

  • General cleaning experience, operating machinery, and lifting water-filled buckets.
  • Basic skills training, including accreditation by the British Institute of Cleaning Science.
  • Full knowledge of Serco and Trust working practices and procedures, and Health and Safety requirements.
  • Good communication and customer care skills, with the ability to communicate with colleagues, supervisors, Trust staff, and patients.
  • Flexibility and adaptability.

What We Offer:

  • Up to 6% contributory pension scheme.
  • Days annual leave plus bank holidays.
  • A range of benefits to support the health and wellbeing of you and your family.
  • Access to a huge range of discounts and exclusive deals.
  • A fantastic culture and supportive team.
  • Company discounts and benefits.
  • Interesting and enjoyable work.
  • Committed to professional and personal development.

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