Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Sales and Service Advisor to join our retail team in the United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.
Key Responsibilities:
- Provide exceptional customer service, ensuring customers have a positive and memorable experience.
- Offer product knowledge and advice to customers, ensuring they find the perfect solution.
- Operate the cash register and handle transactions efficiently and accurately.
- Maintain the store's visual presentation and stock levels, ensuring a welcoming and organized environment.
- Assist with stock replenishment and inventory checks, ensuring seamless store operations.
- Ensure a clean and tidy store environment, adhering to high standards of cleanliness and organization.
- Meet or exceed sales targets set by the store management, driving sales growth and success.
Requirements:
- Previous experience in retail or customer service is highly desirable.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment, remaining calm and composed under pressure.
- Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
- Flexibility to work weekends, evenings, and holidays, with a willingness to adapt to changing store needs.
- Basic IT skills for till and stock management systems, with a willingness to learn and develop new skills.
Benefits:
- Competitive hourly wage and sales incentives, recognizing and rewarding outstanding performance.
- Employee discounts on store products, providing a range of benefits and perks.
- Training and development opportunities to grow within the company, supporting career advancement and personal growth.
- Friendly and supportive team environment, fostering a positive and inclusive culture.
- Flexible working hours, allowing for a healthy work-life balance and flexibility.
We are excited to welcome a new team member to our dynamic team in the United Kingdom.
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