Data Center Operations Manager

6 days ago


London, Greater London, United Kingdom Serverfarm Full time

Join Serverfarm, a leading developer and operator of data centers in North America, Western Europe, and Israel. As an experienced Operations Supervisor, you will play a pivotal role in ensuring stable services and effective project delivery.

The successful candidate will provide support, planning, documentation, and standards to the Operations Manager, Technical Manager, Project Manager, TER, Datacentre, and DCMS teams. They will work closely with the team to implement processes, enable business growth, and achieve customer requirements in dynamic environments.

This is a key role that requires excellent project management skills, knowledge of operational principles and policies, and organizational skills. You will be responsible for managing staff, monitoring performance, training, and guidance. You will also develop plans to maximize efficiency, maintain compliance with regulations, and create reports to identify areas for improvement.

We are looking for a highly motivated individual with at least 5 years' experience working in a Data Centre. You should have a good understanding of IT network architecture, including cable types, networking devices, and installation practices. A degree in operations management or business administration is a plus.

Key Responsibilities:

  • Project delivery metrics and customer progress reporting
  • Project Trackers
  • Financial trackers
  • Documentation and reporting
  • Customer mentoring and guidance
  • Staff management
  • Performance monitoring
  • Training and guidance
  • Plan development
  • Compliance and regulation management
  • Data analysis and reporting
  • Productivity improvement
  • Quality standard maintenance
  • IT equipment management
  • Health and Safety audits

Requirements and Skills:

  • Previous experience as an operations supervisor or similar role
  • Hands-on experience implementing operational processes
  • Excellent project management skills
  • Knowledge of operational principles and policies
  • Organizational skills and attention to detail
  • Team leadership
  • A degree in operations management or business administration is a plus
  • Good foundation and knowledge of Data Centre white space


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