Retail Experience Director

3 weeks ago


Bristol, Bristol, United Kingdom Astrid & Miyu Full time

Ambitious and inspirational leader with strong commercial acumen required to deliver memorable and engaging in-store experience, bringing Experiential Retail to life.

About the Role

As a key member of our team, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront.

Main Responsibilities:
  • Lead by example on the shop floor, ensuring the team delivers exceptional customer experience integrating our 3 experiential retail pillars: Community & Connection, Memorable Moments, and Inspiration & Innovative.
  • Deliver a world-class experience by continuously breaking boundaries to always strive for that next step ahead of the curve
  • Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions
  • Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community
  • Collaborate with your management team to implement customer-led strategies to maximise sales opportunities and meet targets
Your Benefits:
  • Base salary of £45,000 + commission (up to 15%)
  • A chance to be part of something big & growing, and to make a real impact on people's journeys
  • A supportive and collaborative team that's always ready to cheer you on
  • Opportunities to grow, learn, and stretch yourself in ways you never thought possible
  • Flexibility to be your authentic self and bring your unique talents to the table
  • A comprehensive benefits package, including product allowance, friends & family discount, and up to 28 days holiday per year


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