Investment Client Service Associate

6 days ago


Bristol, Bristol, United Kingdom Hargreaves Lansdown plc Full time

We are looking for a highly motivated and results-driven Customer Service Representative to join our Helpdesk team in Bristol.

As a key member of our team, you will provide exceptional customer service, resolve client queries on HL's investments, products, and services, and support the team's risk and control activities.

The role involves working closely with experienced professionals, developing your skills and knowledge in Financial Services and Wealth Management, and contributing to the success of our business.

Key benefits of this role include a competitive salary estimated at £24,610 per annum, based on the UK average salary range for a similar position, as well as a range of benefits, including annual pay review, ~25 days* holiday plus bank holidays and 1-day additional Christmas closure, ~ option to purchase an additional 5 days holiday**, ~ flexible working options available, including hybrid working, ~ enhanced parental leave, ~ pension scheme up to 11% employer contribution, ~ sharesave scheme - have a real stake in HL's future, ~ income protection and life insurance (4 x salary core level of cover), ~ private medical insurance*, ~ health care cash plans - including optical, dental, and outpatient care, ~ confidential support including mental health counselling and remote GP, ~ variety of travel to work schemes with bike storage and shower facilities, ~ inhouse barista and deli serving subsidised coffee and sandwiches.



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