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Location Manager

1 month ago

Bath, Bath and North East Somerset, United Kingdom Anchor Full time

About the Role

As a Location Manager at Anchor, you will be responsible for managing properties and supporting residents to live independent lives. This will involve letting properties, managing rent accounts, dealing with anti-social behaviour, and ensuring repairs are carried out.

Key Responsibilities

  • Managing properties and supporting residents to live independent lives
  • Letting properties, managing rent accounts, dealing with anti-social behaviour, and ensuring repairs are carried out
  • Listening to residents and dealing with issues before they become a complaint
  • Maintaining resident trust and confidence in Anchor through effective communication, setting expectations, and delivering
  • Managing the location's budget and service charge accounts to ensure residents' homes are well maintained and repairs are completed to a high standard
  • Ensuring the location is safe and all health and safety checks and risk assessments are carried out in accordance with policies and procedures
  • Supporting residents to live independently by working with external agencies such as local authorities, care providers, social workers, and medical professionals to provide support to residents with a range of needs
  • Connecting with residents to encourage inclusion in social events both internally and in the wider community

About Anchor

Anchor is England's largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

What We Offer

  • A rewarding environment with opportunities for career progression and development
  • A competitive salary and benefits package, including a pension plan, flexible working options, and access to a range of discounts and rewards
  • The chance to make a real difference in the lives of older people and their communities