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Technical Service Specialist

1 month ago

Manchester, United Kingdom PRIMARY GOAL LTD Full time
About the Role

This full-time position involves working as part of our team to provide technical support to our clients. You will be responsible for handling incoming incidents, administering client servers, networks, and systems, and ensuring adherence to best practices and security standards.

Key Responsibilities
  • Handle incoming incidents by receiving phone calls and providing technical support to address and resolve issues.
  • Provide desktop support expertise in Office 365, Windows Desktop, application support, and basic networking (TCP/IP, DHCP & DNS).
  • Administer and manage client servers, networks, and systems, ensuring adherence to best practices and security standards.

Estimated Salary: £24,000 per annum.