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Workington, Cumbria, United Kingdom NFP People Full time £40,000Job Opportunity: Registered Care ManagerPlease review the full job overview to ensure you meet the required experience and qualifications.We are recruiting for a Registered Manager to work on the new extra care scheme Harbour Place in Workington.Key Responsibilities:Collaborate with internal and external stakeholders to ensure successful mobilisation of the...
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Workington, Cumbria, United Kingdom NFP People Full time £40,000Job Opportunity: Registered Care ManagerPlease review the full job overview to ensure you meet the required experience and qualifications.We are recruiting for a Registered Manager to work on the new extra care scheme Harbour Place in Workington.Key Responsibilities:Collaborate with internal and external stakeholders to ensure successful mobilisation of the...
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Workington, Cumbria, United Kingdom NFP People Full time £40,000Job Opportunity: Registered Care ManagerPlease review the full job overview to ensure you meet the required experience and qualifications.We are recruiting for a Registered Manager to work on the new extra care scheme Harbour Place in Workington.Key Responsibilities:Collaborate with internal and external stakeholders to ensure successful mobilisation of the...
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Care Manager Position
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Registered Care Manager
2 months ago
We are seeking an experienced and passionate Registered Care Manager to lead our Extra Care Service at Harbour Place. As a key member of our team, you will be responsible for providing motivational leadership, ensuring the delivery of a safe, caring, and compassionate service that meets CQC regulatory requirements.
Key Responsibilities- Lead the team: Line manage a team and create a safe environment where colleagues can talk openly and honestly.
- Clearly communicate expectations and performance targets for each service.
- Hold regular 'one-to-one' sessions to reflect on achievements, performance, and support individual personal wellbeing.
- Undertake six monthly performance reviews to support and guide colleagues to fulfill their potential.
- Facilitate regular team meetings to update and empower your team to share ideas and best practice.
- Embrace reflective practice techniques so the team can learn from their experiences.
- Recognize, praise, and acknowledge achievements of colleagues and team.
- Build effective partnerships with regional and other colleagues across Riverside, participating in wider initiatives.
- Recruit great people, identifying succession opportunities and developing colleagues to reach their full potential.
- Ensure the service is effectively resourced and planned to deliver a colleague rota that covers all shifts effectively.
- Devise, plan, and deliver a comprehensive induction and continuous development plans for your team.
- Lead your team to provide a person-centered service for customers in line with CQC standards - putting customers at the heart of everything we do so that they can lead independent, dignified, and fulfilling lives.
- Ensure customers and colleagues are safe by consistently following Riverside's Policy and Procedure framework at all times.
- Make sure that services maintain and record customer information on Riverside and relevant external IT systems, ensuring information is clear, accurate, and strengths-based.
- Produce reports, financial information, and other written documentation to support contract development and delivery, as required.
- Ensure compliance with health and safety legislation and other regulatory obligations, assessing risk, putting in control measures, and reporting risks.
- Take overall responsibility for the housing management service within the area, working with asset and compliance colleagues to ensure properties are safe and that voids and repairs are managed appropriately.
- Lead the referral process to ensure that it is efficient and effective for customers and the purchasing authority.
- Ensure rental income meets targets.
- Make sure a comprehensive tenancy sustainment service is available to all customers.
- Formulate, forecast, and manage budgets to ensure efficient use of resources.
- Make sure that the service works as part of internal and external multidisciplinary teams.
- Implement and maintain an effective quality assurance program to promote best practice and continuous improvement.
- Contribute to the delivery of the Corporate Plan, ensuring corporate objectives are delivered in your area.
- Adapt the service appropriately to meet changing customer demand and needs.
- Implement and deliver a service review process to ensure continuous improvement.
- Ensure customers' views are included in the development and delivery of services, by promoting the highest levels of customer consultation, communication, and co-production.
- Build positive relationships with all key stakeholders by attending forums, groups, and networking events to promote and position Riverside as the preferred provider in the area.
- Enrich our communities with activities, encouraging customers to embrace these opportunities.
- Participate in strategic planning and service development to ensure the improvement and growth of our services.
- Experience of managing a service for the required customers group (older people, mental health, learning difficulties).
- Experience of communicating objectives and managing performance targets to achieve the desired expectations.
- Ability to identify, plan, and prioritize tasks effectively.
- Be a team player with a caring, empathic, supportive, and flexible attitude with a resilient can-do attitude.
- Competent IT skills, including using databases, producing reports, and other communications, and analyzing key outcomes data to understand and drive service improvements.
- Meets the requirements of The Care Quality Commissions to act as a Registered Manager. Two years' experience in a leadership or manager role within a registered setting.
- Experience of working with and managing a service for the customer group.
