Infrastructure Specialist

2 days ago

Nottingham, Nottingham, United Kingdom Ninetech Full time
Job Title: Infrastructure Engineer

Location: Nottingham, hybrid

Company: Ninetech

Job Summary

Ninetech is seeking an experienced Infrastructure Engineer to join our team. As an Infrastructure Engineer, you will be responsible for delivering high-quality technical support, planning and delivering infrastructure projects for clients, and acting as the senior escalation point.

Key Responsibilities
  • Provide technical support for server, network, and cloud infrastructure across multiple client sites.
  • Troubleshoot and resolve issues related to hardware, software, and networking.
  • Manage installations, upgrades, and migrations of client IT systems.
  • Monitor system performance, ensuring reliability, security, and high availability.
  • Implement infrastructure solutions that meet client needs, including on-premise, cloud, and hybrid setups.
  • Assist with security implementation, including firewalls, backups, and disaster recovery planning.
  • Document IT processes, configurations, and support procedures.
  • Collaborate with clients and internal teams to provide proactive and reactive support, ensuring timely resolution of issues.
Requirements
  • MSP experience is ESSENTIAL
  • Windows Servers, Active Directory, and virtualisation technologies (VMware or Hyper-V).
  • Networking technologies such as firewalls, switches, VPNs, and wireless networks.
  • Microsoft Azure and Office 365.
  • VEEAM, or similar backup technologies
  • Intune or Autopilot
  • SAN or NAS storage devices
  • Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
  • Strong communication skills, capable of working with both technical and non-technical stakeholders.

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