Product Owner

3 weeks ago


Brighton, Brighton and Hove, United Kingdom Paxton Access Full time

About Paxton Access

We're a global brand with nearly 40 years of experience, innovating and harnessing new technology to provide better solutions for our customers. Our team of over 400 employees is spread around the world, creating a vibrant environment with a focus on excellent company culture.

What We Offer

  • Hybrid working – Tuesday and Thursdays
  • A great social calendar with wine tasting, cooking classes, onsite yoga, staff parties, and more
  • Tech, bike, and travel or season ticket loans
  • Private medical insurance (opt-in) and healthcare cash-back plan
  • Discounted fitness memberships up to 75% off in your area
  • 25 days' holiday plus bank holidays, and you can buy & sell up to 5 days a year
  • Recognised as one of the Best Companies to Work for in the UK, by Best Companies

About the Role

As a Product Manager at Paxton Access, you will be responsible for the lifecycle management of our existing portfolio of products, as well as the creation, governance, and successful delivery of new products to market. You will own and be the expert of your product category, successfully seeing through and supporting the delivery of designated projects.

Your Key Responsibilities

  • Understand your market thoroughly through ongoing market analysis, competitor tracking, and customer interaction to form product strategies and ensure Paxton remains competitive in product range, features, and innovation
  • Communicate and work with cross-functional teams to ensure that customer needs are always understood and delivered
  • Own the development and writing of product documentation, including installation instructions, application notes, and detailed data sheets
  • Be the product expert, assisting marketing develop content and ready to answer any questions that cannot be answered by our customer support team
  • Visit customer sites to gather key information and feedback that can be used to help improve our products and services
  • Remain up to date on the progress of all new development projects, as well as general challenges with the existing product range
  • Track the performance of your product category in the market, monitoring changes to the GPM and profitability across all products and propose adjustments as and when required
  • Manage the end-of-life process and obsolescence projects as required

What We're Looking For

  • Solid experience working within a similar role, ideally as a Product Manager/Owner within a technology company focused on delivering software solutions
  • Demonstratable experience of taking both new and updates to existing products from conception through to successful delivery to market
  • Excellent communication skills and the ability to work effectively in a team environment, and lead discussions with cross-functional teams
  • Strong ability to make decisions with confidence and apply these with positive conviction, to inspire the cross-functional teams

We want to collaborate with you and hear your ideas, most of all, we want people to enjoy the journey with us. Take a look at what our team thinks of working here https://www.youtube



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