Retail Sales Assistant Apprentice

4 weeks ago


Norwich, Norfolk, United Kingdom Norwich Full time

About Norwich

Norwich is a leading health and beauty retailer with a strong commitment to its people. In 2019, we were awarded 4th place in the Sunday Times best big companies to work for, recognizing the levels of engagement within our teams. We provide branded products at affordable prices and have over 400 stores throughout England, Scotland, Northern Ireland, and Wales.

Job Role

The Retail Sales Assistant Apprentice will work in our store as a full-time team member, helping with every aspect of creating a great customer experience and learning about how a retailer operates its business. This is a great opportunity to work in a fast-paced and fun environment that will prepare you for even bigger challenges.

Key Responsibilities

  • Demonstrate exceptional customer service
  • Understand the business and maintain the brand reputation
  • Resolve customer queries
  • Use knowledge to promote products to customers
  • Highlight promotional offers to work towards achieving sales targets
  • Support promotion changes and stock rotation

Person Specification

To succeed in this role, you will need:

  • A passion for learning
  • Be hard working and looking for variety and a fast-paced working environment
  • Want to develop new skills
  • Be a real team player
  • Have a strong work ethic and flexible approach
  • Have an interest in retail business
  • Be ambitious and keen to progress
  • Be committed to achieving your qualification

Requirements

  • You must have a grade 4/C GCSE (or equivalent) in English
  • You must have a grade 4/C GCSE (or equivalent) in Maths
  • You must not be currently in any form of education, and you must be available for full-time shifts
  • You must not have completed a Retail Apprenticeship before
  • You must not have completed a degree or more than 1 year at university
  • You must be eligible to work in the UK
  • You must be brand new to retail

Benefits

  • Pension & Life assurance
  • 28 days holiday
  • Discount card & access to discounts with 3,500 retailers using mysaversdeals.co.uk
  • Reward & recognition scheme and long service awards
  • Discount card with sister company Superdrug

Pay Rate

£8.65 per hour

Hours

39 hours a week on a 13-month contract



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