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Branch Relationship Manager

1 month ago

Birmingham, Birmingham, United Kingdom Lloyds Banking Group Full time
Job Title:

Branch Relationship Manager

About the Role:

We are seeking a highly motivated and people-focused individual to join our team as a Branch Relationship Manager. In this role, you will be responsible for providing exceptional customer service and building strong relationships with our customers.

Key Responsibilities:

• Deliver excellent customer service by listening to customers' needs and providing tailored solutions
• Build strong relationships with customers to understand their financial goals and objectives
• Collaborate with colleagues to ensure seamless delivery of services and meet business targetsWhat You'll Need:

• Strong communication and interpersonal skills to build rapport with customers
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Passion for delivering excellent customer service and making a positive impact on customers' livesAbout Our Organisation:

Lloyds Banking Group is committed to helping Britain prosper by making a difference to customers, businesses, and communities. We offer a wide range of benefits, including a generous pension contribution, annual performance-related bonus, share schemes, and more.