Customer Service Technical Advisor

7 days ago


Sheffield, Sheffield, United Kingdom British Telecom Full time
Job Description:
We are seeking a skilled and experienced Customer Service Technical Advisor to join our Broadband Technical Team in Sheffield. As a key member of our team, you will be responsible for providing technical support to customers with broadband-related queries. You will work closely with colleagues to resolve customer queries and provide exceptional customer service.

Key Skills and Qualifications:
* Proven experience in a customer-facing role
* Excellent problem-solving skills
* Strong communication and interpersonal skills
* Ability to work well in a team environment

Benefits:
* Competitive salary of £23,504 rising to £24,064 after 8 months
* Online GP access for you and your immediate family
* Market-leading paid carer's leave
* Equalized maternity, paternity, and adoption leave
* Discounts on EE and Plusnet products
* Opportunities for career development and training

About Our Company:
We are a leading telecommunications company that values our employees and offers a range of benefits to support their well-being and career progression.

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