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Automation and Robotics Division Team Lead

1 month ago

London, Greater London, United Kingdom JMP Solutions - Canada Full time

JMP Solutions, a Convergix Automation Company, is a dynamic team of problem solvers who automate and improve manufacturing processes through innovative projects.

We are growing rapidly and constantly evolving with an intense focus on customer experience. Our team members tackle challenging robotic pick-and-place, packaging, palletizing, assembly, and quality inspection applications for clients across North America in multiple industries.

Job Overview
  • This role requires supporting customers experiencing challenges with existing robotic automation equipment by gaining a thorough understanding of the current condition and issues.
  • Troubleshooting onsite or remote highly technical challenges with customers often with little prior direct experience with the system or customer requiring support.
  • Performing regular preventative maintenance on robots, including tasks such as oil replacements, cleaning, and lubrication to ensure optimal performance and longevity.

Key Responsibilities:

  • Providing an extraordinary customer experience while tackling field service requests.
  • Calibrating and troubleshooting PLC's, robots, motion systems, and vision systems.