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Team Member

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Group Full time

Job Summary:

We are seeking a highly motivated and customer-focused Team Member to join our dynamic team at SSP Group. As a Team Member, you will be the face of our company, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.

Key Responsibilities:

  • Engage with customers and provide an outstanding customer experience, ensuring their needs are met and exceeded.
  • Ensure a clean, safe, and welcoming environment, adhering to high standards of cleanliness and hygiene.
  • Collaborate with team members to ensure smooth and efficient operations, maintaining a positive and productive team culture.
  • Bring the SSP values to life, embodying our commitment to excellence, innovation, and teamwork.

Why Work for SSP Group?

At SSP Group, we offer a range of benefits and opportunities for growth and development, including:

  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
  • 75% discount on your meal while on shift.
  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. T&C apply.
  • Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career.
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  • Culture: We value diversity and inclusion at SSP Group and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
  • Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.

What We Offer:

As a Team Member at SSP Group, you will have the opportunity to work in a fast-paced and dynamic environment, where every day brings new challenges and opportunities for growth and development. You will be part of a team that is passionate about delivering exceptional customer service and providing a welcoming environment for our customers.