Team Leader

4 weeks ago


Warrington, Warrington, United Kingdom HobbyCraft Full time

About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at Hobbycraft. As a Team Leader, you will play a key role in supporting the management team and driving sales, while delivering exceptional customer service.

Key Responsibilities

  • Operate the till and accurately handle cash, credit/debit card, and gift card transactions
  • Oversee operations, including merchandising, goods in, warehouse operations, and duty management responsibilities
  • Support and coach new colleagues
  • Coordinate the workload of colleagues
  • Answer customer enquiries

About You

  • A minimum of 1 year's previous retail experience is essential, with managerial or supervisory roles being advantageous
  • You must be passionate about all things craft and want to inspire others
  • Ability to learn and share expertise of products to fit customer needs
  • High levels of enthusiasm, drive, and motivation
  • Confident and clear communication skills
  • Flexibility to accommodate business trading needs

Benefits at Hobbycraft

  • Rates of pay above minimum wage
  • 25% Discount Card for Hobbycraft Stores
  • Generous holiday with an increase each holiday year
  • A creative working environment
  • Company pension contribution
  • Cycle to Work Scheme
  • Access to our Employee Support Programme for overall well-being
  • Continuous training, development, and performance management
  • Colleague Social Events throughout the year


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