Financial Support Specialist

3 weeks ago


Manchester, United Kingdom GBS Global Applied Knowledge Full time

**Job Title:** Financial Support Specialist

**Job Summary:** We are seeking a highly organized and detail-oriented Financial Support Specialist to join our team at GBS Global Applied Knowledge. The successful candidate will provide exceptional support to students throughout the student finance application process.

**Key Responsibilities:**

  • Ensure all students receive full support for their student finance application before and after the course starts by providing prompt and accurate advice to their enquiries
  • Assist students in making their applications to Student Finance via online or paper application forms
  • Manage all Student Finance part of the admission processes related to undergraduate and postgraduate recruitment
  • Coordinate to the relevant departments to resolve student's queries
  • Respond to student's queries via email and SysAid ticketing system

**Requirements:**

  • A high degree of computer literacy (particularly Microsoft Office Excel)
  • Background in Student Finance is desirable but not essential
  • Dynamic, enthusiastic, self-motivated and disciplined individual with good communication, listening and organizational skills
  • Effective time management and planning
  • Strong communication skills both verbal and written

**Other Information:**

The Financial Support Specialist will also be expected to demonstrate their commitment to GBS values and regulations, including equal opportunities policy, and to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.



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