Business Analyst

3 weeks ago

Chalfont St Peter, Buckinghamshire, United Kingdom Attollo Solutions Limited Full time
Job Title: IT Analyst

Location: Competitive salary, with 22 days holiday plus bank holidays and an additional day of leave for your birthday

Role Overview:

We are seeking a dedicated and customer-focused IT Analyst to join our dynamic team based in Chalfont St Peter. While the role does not require daily presence in the office, there is an expectation of regular on-site visits to our clients, most of whom are located within a 30-minute driving radius.

Key Responsibilities:
  • Helpdesk Support: Providing timely and effective support to our clients
  • Technical Maintenance and Troubleshooting: Addressing issues related to Windows desktop, Office365, Windows server, telephony, and internet services
  • Communication: Exceptional verbal and written English communication skills
  • DBS Check: Willingness to undergo an enhanced DBS check due to our work with schools
  • Technical Know-How: Strong understanding and hands-on experience with Microsoft environments (Windows desktop, Office365, Windows server) and ideally, minimal experience with Azure and Google Workspace/Gsuite
Requirements:
  • A minimum of 2 years in an IT role, preferably within an MSP, with some exposure to school environments, although this is not crucial
  • Great Communicator: Capable of conveying messages clearly and creating a positive interaction with our clients
  • Career Progression: We are an established and evolving team, seeking to strengthen our already excellent client relationships with a true team player who is eager to progress in their career

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