About the Role

We are seeking a skilled Poker Dealer to join our team at Grosvenor Casinos. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, providing a professionally dealt game of poker, and ensuring a memorable guest experience.

Key Responsibilities

• Welcome customers warmly into the business
• Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
• Work with colleagues to provide efficient and dynamic service
• Deliver an excellent quality experience by evaluating individual needs and acting upon this information
• Communicate effectively with colleagues and card room supervisor
• Create an environment of community and fun
• Show immaculate technical standards in dealing, chips skills, bet calculation, and enforcing the rules of the game
• Interact with customers in a range of ways that is consistent with their experience and ability in the game
• Maintain the security of the game, cash, and assets
• Ensure proactive compliance with all regulation, particularly for licensing conditions, and safer gambling

Requirements

• Previous experience preferred but not necessary (full training can be provided)
• Positive attitude
• Experience of working successfully in a hospitality role
• Fanatical about delivering unrivalled customer experience
• Ability to collaborate with the wider business
• Comfortable with change and ability to embrace new ways of working
• Good interpersonal skills and conflict resolution
• Must be able to work shifts at any time of the day, including weekends and bank holidays
• Must be 18+ and have right to work in the UK

What We Offer

• Competitive Salary
• Fantastic Rewards Package
• Induction for Success
• Learning and Development
• Exciting Project Work
• People-Focused Culture
• High-Performing Culture
• Emphasis on Growth

We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.