Regional Operations and Customer Service Director

1 month ago


Cannock, Staffordshire, United Kingdom Countryside Partnerships PLC Full time

We are seeking a Regional Customer Service Director to drive the development of operational requirements, processes, and technology to deliver efficient and effective 5-star service. This role will involve interfacing with customers, clients, and consultants across various business outputs, including new homes, affordable housing, and PRS sales. Our core values of integrity, caring, and quality shape all we do, and our partnership-led approach helps us build sustainable communities where they're needed most.

Key Responsibilities
  1. Develop and implement operational requirements, processes, and technology to ensure delivery of efficient and effective 5-star service.
  2. Interface with customers, clients, and consultants across various business outputs.
  3. Drive the ongoing development of operational requirements, processes, and technology.

As a Regional Customer Service Director, you will be accountable for driving the ongoing development of operational requirements, processes, and technology required to ensure delivery of efficient and effective 5-star service. You will interface with customers, clients, and consultants across various business outputs, including new homes, affordable housing, and PRS sales. Our core values of integrity, caring, and quality shape all we do, and our partnership-led approach helps us build sustainable communities where they're needed most.

Benefits
  1. Enjoy 28 days' holiday plus all UK Bank Holidays.
  2. Pension with Legal & General: Salary Sacrifice and options to increase contributions available.
  3. With 2 paid volunteer days a year, you can give back to communities and charities.
  4. Agile Working: Offers a flexible way of working.

Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.



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