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Sales Associate

2 months ago


Eastbourne, East Sussex, United Kingdom WH Smith Retail Holdings Limited Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at WHSmith. As a Sales Assistant, you will play a key role in delivering exceptional customer service and creating a welcoming environment for our customers.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to all customers, responding to their queries and resolving any issues in a professional and courteous manner.
  • Product Knowledge: Develop and maintain a thorough knowledge of our products and services, including features, benefits, and usage techniques.
  • Visual Merchandising: Maintain a high standard of visual merchandising, ensuring that our stores are tidy, well-presented, and inviting for customers.
  • Teamwork: Work collaboratively with colleagues to achieve sales targets and provide excellent customer service.
  • Adaptability: Be flexible and adaptable to meet the changing needs of the business and our customers.
What We Offer

We offer a competitive salary, pension scheme, paid annual leave, and employee discounts. We also provide ongoing training and development opportunities to help you grow and succeed in your role.

About Us

WHSmith has a rich history and heritage, with over 230 years of experience in providing excellent customer service and creating memorable experiences for our customers. We are proud to be an inclusive employer, welcoming colleagues from diverse backgrounds and promoting a culture of respect and inclusivity.