Experience Architect for AI Solutions

17 hours ago


London, Greater London, United Kingdom Thrive IT Systems Full time

Job Title: Experience Architect for AI Solutions

We are seeking an experienced Experience Architect for AI Solutions to join our team and help us shape the future of customer experience through artificial intelligence.

About Thrive IT Systems:

At Thrive IT Systems, we are committed to delivering exceptional customer experiences through the use of artificial intelligence. We are a leading provider of innovative technology solutions.

Job Description:

The successful candidate will have extensive experience in designing and implementing AI solutions. They will be responsible for leading cross-functional teams in implementing cutting-edge AI technologies and identifying opportunities for innovation.

Key Responsibilities:

  • Lead the strategic vision for AI implementation in contact center operations
  • Develop thought leadership content through white papers, presentations, and speaking engagements
  • Guide cross-functional teams in implementing AI solutions
  • Partner with stakeholders to identify opportunities for AI innovation
  • Evaluate emerging AI technologies and their potential application
  • Mentor teams on AI best practices and implementation strategies

Requirements:

  • Masters degree or PhD in Computer Science, AI, or related field
  • Hands-on years of experience in AIML development and implementation
  • Hands-on years of specific experience with contact center AI solutions
  • Experience with Azure AI and cloud services such as Azure OpenAI, Azure ML, Azure DevOps, etc.

Salary: $180,000 - $220,000 per year

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