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Field Service Engineer
2 months ago
Job Title: Field Service Engineer
Job Type: Full-time
Company: REC-REVOLUTION LTD
Location: Field-based, covering South England and Northern Home Counties
Job Summary:
We are seeking an experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in the hospitality, retail, and healthcare sectors.
Key Responsibilities:
- Provide technical support and maintenance services to customers in the field
- Install, troubleshoot, and repair EPOS and IT systems
- Perform IMAC (Install, Move, Add, and Change) tasks for EPOS and IT devices
- Install and configure network hardware and software
- Provide on-site support services for EPOS, IT, and network/comms infrastructure, hardware, and software
- Complete timely and accurate paperwork
- Cable infrastructure (Cat5, Cat6, Wireless, etc.)
- Interact with customers and provide excellent customer service
Requirements:
- Full driver's license and ability to spend extensive periods on the road
- Full 5-year DBS checkable history
- Ability to use standard Microsoft Windows and Office products
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexibility, reliability, tolerance, and energy
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a market-leading provider of EPOS and IT installation, support, and maintenance services
- Chance to work with a variety of different EPOS, I.T., and Network Hardware platforms
- Supportive and interesting working environment and company culture