IT Systems Administrator

1 week ago

West London, United Kingdom In Technology Group Full time
Job Title: Systems Administrator

We are seeking an experienced Systems Administrator to join our team at In Technology Group Ltd. The successful candidate will be responsible for overseeing the daily operations of our IT systems, ensuring security, reliability, and maintenance of service levels.

Key Responsibilities:
  • Manage, maintain, and support our IT systems, ensuring integrity, security, and reliability.
  • Develop and execute maintenance schedules.
  • Update the IT Service Manager or IT Service Administrator on any system issues impacting service operation.
  • Troubleshoot and implement root fixes for systems-related issues.
  • Resolve issues affecting Trust services, including liaising with third-party suppliers.
  • Ensure critical system issues are resolved promptly in line with departmental standards.
  • Provide support on escalated issues and train service team members on resolution techniques.
  • Deliver technical training to the service team to enhance their support capabilities.
  • Create and maintain systems documentation, delegating tasks as appropriate.
  • Identify technical knowledge gaps within the team and deliver relevant training.
  • Generate monthly systems reports.
  • Provide and coordinate out-of-hours support for scheduled and emergency scenarios.
  • Communicate system downtimes to users after consulting with the IT Systems Manager and Director of IT.
Requirements:
  • Experience in developing, managing, and supporting systems, services, networks, and infrastructure.
  • Providing IT services for a large user base (approx. 2000), including web access, data storage, email services, network printing, backups, and various software packages.
  • Current IT best practices, standards, and statutory requirements.
  • Virtual platforms including servers, storage, and backups.
  • Multiple versions of Windows Server.
  • Supporting SQL servers.
  • Management information systems.
  • Mobile device management systems.
  • Active Directory setups.
  • Email platforms, both local and cloud-based.
  • Network services such as DHCP, DNS, LDAP, 802.1x, wireless, and VPN.
  • Firewall and filtering.
  • Windows and Apple Mac systems, software, and services.
What We Offer:
  • A competitive salary.
  • Annual bonus.
  • Life insurance.
  • Health insurance.
  • Great holidays (inc. Bank Holidays).
  • Training & certifications.
  • Much more.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please apply now to be considered for this exciting opportunity.

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