Customer Service Specialist

17 hours ago


Maldon, Essex, United Kingdom Maldon District Council Full time

Are you a customer-focused individual looking for a new challenge? Do you have excellent communication skills and the ability to work well under pressure?

About the Job

We are seeking a Customer Service Specialist to join our team at Maldon District Council. In this role, you will be responsible for providing high-quality customer service to our clients, responding to their inquiries and resolving issues efficiently.

Key Responsibilities:

  1. Provide exceptional customer service via phone, email, and face-to-face interactions
  2. Resolve customer complaints and issues in a timely and professional manner
  3. Work collaboratively with colleagues to achieve departmental goals

This is an excellent opportunity to develop your skills and knowledge in customer service while working in a dynamic and supportive team environment.

The salary for this role is £28,000 - £32,000 per annum, depending on experience, plus local government benefits.

Maldon District Council is committed to providing a safe and supportive work environment for all employees.



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