Customer Service Specialist
17 hours ago
Are you a customer-focused individual looking for a new challenge? Do you have excellent communication skills and the ability to work well under pressure?
About the JobWe are seeking a Customer Service Specialist to join our team at Maldon District Council. In this role, you will be responsible for providing high-quality customer service to our clients, responding to their inquiries and resolving issues efficiently.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and face-to-face interactions
- Resolve customer complaints and issues in a timely and professional manner
- Work collaboratively with colleagues to achieve departmental goals
This is an excellent opportunity to develop your skills and knowledge in customer service while working in a dynamic and supportive team environment.
The salary for this role is £28,000 - £32,000 per annum, depending on experience, plus local government benefits.
Maldon District Council is committed to providing a safe and supportive work environment for all employees.
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