Chocolate Connoisseur Team Lead
18 hours ago
The Hotel Chocolat Group plc is looking for a highly skilled and passionate Chocolate Connoisseur Team Lead to join our team in Skipton. As a key member of our store leadership team, you will be responsible for inspiring and motivating your team to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Inspire and motivate your team to deliver exceptional customer service and drive sales growth.
- Develop and implement strategies to maximise commercial opportunities and exceed sales targets.
- Foster a positive and inclusive work environment that encourages collaboration and innovation.
Requirements:
- Proven leadership experience in a retail environment, ideally within a luxury brand or retailer.
- Strong commercial acumen and ability to drive sales growth.
- Excellent communication and interpersonal skills to build strong relationships with colleagues, customers, and suppliers.
- A passion for chocolate, our brand, and delivering exceptional customer service.
- Flexible working arrangements to meet the needs of our stores, which are open seven days a week including weekends and evenings.
What We Offer:
- A competitive salary ranging from £40,000 to £50,000 per annum, dependent on experience.
- 50% discount on all our products.
- Incentives based on performance.
- The opportunity to work for a leading premium chocolate brand with a range of products spanning luxury gifts, alcohol, and our pioneering drinking chocolate system, the Velvetiser.
- A collaborative and innovative work environment that encourages new ideas and fresh thinking.
Estimated Salary: £45,000 per annum
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