Financial Planning Administrator
4 weeks ago
About the Role:
We are seeking an experienced Financial Planning Administrator to join our team at Eventus Recruitment Cheshire. As a Financial Planning Administrator, you will play a crucial role in supporting our Paraplanners and Financial Advisers in delivering a first-class and compliant service.
Key Responsibilities:
* Manage a bank of consultants and their clients, providing excellent customer service and administrative support.
* Process transfers, top-ups, withdrawals, income, contributions, fund switches, Bed & ISA, and protection in an accurate and timely manner.
* Have an understanding of third-party providers' platforms and processing times.
* Manage your individual workload using a personal diary system on Client Management to ensure all tasks are completed in a timely fashion.
* Investigate and handle any client/consultant queries.
* Manage post relating to new business cases.
* Deal with client/provider queries over the phone and via email.
* Understand the firm's internal compliance procedures and the requirements of third-party providers.
* Maintain client records on back-office systems.
* Cover receptionist duties such as post, phone calls, greeting clients, and dealing with third-party suppliers.
Requirements:
* Experience working for an IFA/Financial Planning firm.
* Experience and understanding of pension and investment products.
* Excellent interpersonal and communication skills.
* Efficiency, accuracy, and attention to detail.
* Self-motivated and willing to take the initiative.
* Strong organizational skills with the ability to adapt and successfully multitask.
* Excellent telephone manner.
Benefits:
* 26 days' holiday per year, plus an extra day for your birthday.
* Hybrid working, with 50% working in the office and 50% remote working at home.
* Flexible working between the hours of 8am and 6pm, with 7.5 hours worked each day between core hours of 10am and 4pm.
* 37.5 hours per week.
* Company Pension Scheme.
* Access to Benefit Hub, which includes discounts to products, tickets, etc.
* Group Life Scheme.
* Performance-related bonus.
About Us:
Eventus Recruitment Cheshire is a market-leading Financial Planning/IFA firm in Stockport, Greater Manchester. We offer a complete range of independent Financial Planning offerings and prioritize the wellbeing of our employees. We recognize the importance of a healthy work-life balance and offer hybrid working and flexible working to all staff.
How to Apply:
If your skills and experience align with this Financial Planning/IFA Administrator job, please apply now. Alternatively, if you are interested in learning more about this career-enhancing job opportunity, please contact Duncan McIlroy at Eventus Recruitment Cheshire for a confidential discussion.
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