Warehouse and Transport Logistics Coordinator
4 days ago
Delivering Exceptional Customer Experience as a 7.5t Delivery Driver
We are seeking an experienced Customer Delivery Driver to join our team in Dagenham, delivering top-notch service to our clients' customers while ensuring every task is carried out with their needs in mind.
The face of our company for our customers, you will be responsible for:
- Maintaining a clean and fit vehicle representing us well in the community.
- Complying with all transport legal requirements, planning, pre-brief, and de-brief processes.
- Adhering to our uniform policy, including personal ID.
- Engaging customers with a warm, friendly, and professional approach, leaving them with a positive impression of our service.
- Addressing customer queries and providing feedback to the Warehouse and Transport teams to resolve outstanding issues.
- Wearing overshoes in customers' homes and gloves during delivery.
- Delivering products to customers' rooms of choice.
- Installing bedroom products once trained and capable to do so as required.
- Leaving customer homes tidy, recycling any removed packaging.
- Ensuring the Home Delivery process is followed, updating the PDA correctly.
- Completing outbound/inbound paperwork accurately and on time.
- Focusing on health and safety when driving, parking, and loading/unloading the vehicle.
- Ensuring the vehicle remains safe, legal, and operational through daily checks and reporting any issues found.
- Collaborating with warehouse teams to ensure products are loaded and wrapped properly to prevent damage, offering opportunities for improvement.
- Treating products with care, as if they were your own, for deliveries and customer collections, keeping them clean and packaged at all times.
Requirements and Qualifications
- Holding a UK driving licence Cat 1.
- Valid driver's CPC DQ card or digital card.
- Previous commercial driving experience in a 7.5t vehicle.
- Familiarity with using digital tachographs.
- Experience in a customer-facing role.
- Able to lift and maneuver heavy items of furniture with manual handling expertise.
- Understanding of EU Driving legislation and tachograph law.
- Digital PDA experience is desirable.
Benefits of Working with Staffing Match
- Possibility of a permanent position after 12 weeks.
- Pension Scheme.
- Up to 28 days of annual leave.
- Career progression opportunities.
This role offers a chance to become part of an exceptional team dedicated to delivering outstanding customer service. If you're eager to make a difference, don't hesitate to apply today.
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