Customer Relationship Ambassador

2 weeks ago


Nottingham, United Kingdom Shenzhen FirstUnion Technology Co.,Ltd. Full time
Job Overview

We are seeking a highly skilled Customer Relationship Ambassador to support our Division General Manager in customer management, meeting organization, and sales strategy development. In this key role, you will assist in preparing meeting materials, recording meeting points, maintaining customer databases, and executing action items. You will also contribute to market analysis and competitor research, helping to shape our sales strategy and business growth.

Key Responsibilities:

  • Customer Meetings: Assist the Division General Manager in organizing customer meetings, including scheduling, preparing materials, and managing follow-up actions.
  • Administrative Support: Provide daily administrative tasks such as writing meeting minutes, compiling reports, and updating customer databases to ensure accurate information.
  • On-site Support: Attend customer meetings when required, take detailed meeting notes, and ensure that all agreed action items are executed on time.
  • Sales Documentation: Manage and coordinate sales-related documents, ensuring accuracy and consistency with company standards.
  • Customer Service: Offer prompt and efficient support for customer inquiries and requests, enhancing overall customer satisfaction.
  • Sales Strategy: Assist in market analysis and competitor research, supporting the development of sales strategies and business plans.

Requirements:

  • Educational Background: A bachelor's degree or higher, preferably in Marketing, Business Management, or related fields.
  • Experience: Minimum 3 years of experience in account management, customer support, or administrative assistance, preferably within a sales or customer-focused environment.
  • Skills:
  • Strong organizational skills with the ability to manage multiple tasks and deadlines.
  • Excellent communication skills, both written and verbal, with the ability to convey information clearly and professionally.
  • Attention to detail and a proactive approach to problem-solving.
  • Languages: Fluency in English (written and spoken). Additional language skills are a plus.

What We Offer:

  • A competitive salary of approximately RMB 80,000 - 120,000 per year, depending on experience.
  • Opportunities for career growth and development within a dynamic and innovative company.
  • The chance to work closely with industry leaders and contribute to the success of the business.

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