Hotel Service Ambassador

1 day ago

Sheffield, Sheffield, United Kingdom Radisson Hotel Group Full time

At Radisson Hotel Group, we're committed to delivering exceptional service and creating unforgettable moments for our guests. As a Guest Service Agent (Breakfast), you'll be part of a dynamic team that's passionate about making every moment matter.


We're looking for a talented individual who shares our commitment to service excellence and is passionate about creating extraordinary experiences for our guests. As a key member of our food and beverage team, you'll work proactively to ensure guest satisfaction and the smooth running of our breakfast service.


As a Guest Service Agent, you'll have the opportunity to develop your skills and grow with our company. We offer a competitive compensation and benefits package, including:


  • Special rates for our team members and their families while traveling and staying in our hotels
  • A wide range of development opportunities, including an individual development plan and access to over 20,000 learning modules and programs through Radisson Academy
  • Contributory pension scheme and life assurance
  • Complimentary meal on duty
  • Uniform
  • Access to the Employee Assistance Programme through UNUM
  • Fantastic opportunities to progress
  • 28 days' holiday for full-time team members
  • Free use of our leisure, pool, and gym facilities at off-peak times (where applicable)

We're a company that values our people and is committed to creating a positive and inclusive work environment. If you're passionate about delivering exceptional service and creating unforgettable moments for our guests, we'd love to hear from you.


As a Guest Service Agent, you'll be responsible for:


  • Providing exceptional service to our guests, ensuring their needs are met and exceeded
  • Working proactively to ensure the smooth running of our breakfast service
  • Collaborating with our food and beverage team to create memorable experiences for our guests

We're looking for someone who is:


  • Flexible and has a positive attitude
  • An eye for detail
  • A creative problem-solver
  • Passionate about creating extraordinary service
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills

If you're a motivated and enthusiastic individual who is passionate about delivering exceptional service, we'd love to hear from you.

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