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Clinical Outcomes Officer
2 months ago
About the Role
We are seeking an enthusiastic individual to join our Clinical Audit and Effectiveness Team as a Clinical Outcomes Officer. The successful candidate will support the Outcomes Department with data collection, ensuring high standards and meeting national commitments.
Key Responsibilities
- Manage multiple databases, input data into the National Joint Registry, PROMS databases, and Amplitude Registries, ensuring accuracy.
- Visit patients to provide information on NJR, PROMS, and Amplitude Registries, and provide non-clinical advice on their care.
- Chase up consultants, registrars, anaesthetists, and theatre staff regarding missing data, answer NJR queries, and problem-solve.
- Conduct regular data quality checks on the National Joint Registry and the National Joint Registry edit stack to ensure > 95% data quality annually.
Person Specification
Essential
- 5 GCSEs or equivalent
- NVQ Level 3 or equivalent experience
Desirable
- NHS experience or working in a NHS environment
Skills
Essential
- Keyboard skills at intermediate level
- Proven ability to communicate effectively at all levels
- Ability to multi-task
- Ability to work to deadlines
- Interpersonal skills
- Assertive
- Analyses information to resolve problems
- Ability to produce reports
- Provide and receive complex or sensitive information
- Persuasive verbal and written skills
Knowledge
Essential
- Extensive knowledge of Microsoft packages
- Data Protection
- Confidentiality Codes of Conduct
- Understanding of the National Joint Registry
- Experience of the Amplitude Registry
- Experience of My Recovery Platform
About Us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. We value our staff and believe that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'. We are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity.
