Fragrance Team Lead
3 weeks ago
About the Role:
As a Counter Manager at Le Labo, you will be responsible for leading and coaching a high-performing team of Fragrance Specialists to achieve sales, customer service, and operational targets. With a focus on delivering exceptional in-store experiences, you will bring the company's brand vision to life through your flair for business planning and leadership.
Key Responsibilities:
- Lead, coach, and develop a team of Fragrance Specialists to succeed
- Create and execute in-store events to drive sales and engagement
- Ensure smooth counter operations and align the team with the Brand vision
- Coach and inspire team members to exceed KPIs and personal development goals
Requirements:
- Proven retail management/assistant retail management experience preferably within Beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- A proficient skill level using Microsoft Office applications
- Flexible availability across days/hours
- Proof of right to live and work in the country
Benefits:
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
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