Wine Industry Support Specialist

5 days ago


Upper Poppleton, York City, United Kingdom Berkmann Wine Cellars Full time
About the Role

We are seeking an experienced Customer Service Executive to join our team in York. As a key member of our department, you will work collaboratively with colleagues to deliver exceptional customer service, ensuring accurate data capture and timely resolution of customer inquiries.

In this dynamic role, you will develop a deep understanding of our customer needs, products, and business processes, leveraging this knowledge to proactively address customer concerns and improve overall satisfaction.

A competitive starting salary of up to £23,000 per annum is available, depending on your experience. You will also benefit from:

  • £250 annual dental allowance
  • Access to our Employee Assistance Programme for wellbeing support
  • Enhanced Maternity and Paternity pay
  • 25 days annual leave (rising to 26 days after 5 years, 27 days after 10 years)
  • Enrolment to company pension scheme following 3 months service
  • Generous staff discount on our wine portfolio
  • £500 referral scheme
  • A bottle of wine on your birthday and Berkmann anniversary
  • Access to support and training
  • Being part of a diverse and successful family-owned and run company

Working hours are 37.5 hours per week, covering a shift pattern of 7.5 hours per day between 9:00 and 18:00 Monday to Thursday, and 9:00 and 17:30 on Friday. Some flexibility is required, including working occasional Bank Holidays or Sundays from home.



  • Upper Poppleton, York City, United Kingdom Berkmann Wine Cellars Full time

    We are proud to be a leading wine importer in the UK with a rich history dating back to 1964. Our award-winning portfolio has grown significantly over the years, and we continue to expand our customer base.This role is an excellent opportunity for a customer-focused individual to join our team as a Wine Industry Customer Support Specialist. You will work...


  • Upper Poppleton, York City, United Kingdom Berkmann Wine Cellars Full time

    Customer Service ExecutiveWe are a leading family-owned and family-run wine importer in the UK, with a rich history dating back to 1964. Our expertise has grown alongside our award-winning portfolio, which features premium wines from progressive and fiercely independent wineries.This role requires excellent data entry skills, as you will be responsible for...


  • Upper Poppleton, York City, United Kingdom Berkmann Wine Cellars Full time

    Customer Service Executive Job DescriptionWe are the largest family-owned and family-run wine importer in the UK, with a rich history of selling premium wines since 1964. Our expertise has grown alongside our award-winning portfolio, which consists of progressive and fiercely independent wineries that we represent.This role is ideal for an individual with...


  • Upper Poppleton, York City, United Kingdom Berkmann Wine Cellars Full time

    We are proud to be the largest family-owned and family-run wine importer in the UK, with a rich history dating back to 1964. Our expertise has grown alongside our award-winning portfolio, which features premium wines from progressive and fiercely independent wineries.We are seeking a Customer Service Representative to join our friendly team in our office...


  • Upper Poppleton, York City, United Kingdom Berkmann Wine Cellars Full time

    Customer Service Executive Job ResponsibilitiesWe are looking for an experienced Customer Service Executive to join our team in York. As a key member of our department, you will be responsible for providing exceptional customer service, ensuring accurate data capture, and resolving customer inquiries in a timely manner.In this dynamic role, you will develop...


  • Upper Poppleton, York City, United Kingdom Berkmann Wine Cellars Full time

    We are a leading wine importer with over 50 years of experience, operating in the UK market.This role is a fantastic opportunity for an individual to join our dynamic team in York and contribute to delivering exceptional customer service. As a Customer Service Executive, you will be working closely with our internal departments to ensure seamless...


  • Upper Poppleton, York City, United Kingdom Alaska Black Full time

    Job Title: Quality Assurance SpecialistRecruiter: Alaska BlackLocation: YorkSalary: £14.60 p/h + shift bonus £1 p/h after 14:00Contract: PermanentThe Company:Our client is a leading food manufacturer with a well-invested site in York and other sites throughout the country.The Role:As a Quality Assurance Specialist, you will support the Quality Manager to...


  • Upper Poppleton, York City, United Kingdom Alaska Black Full time

    About the Company">Our client is a leading food manufacturer with well-invested sites throughout the country. They prioritize quality, safety, and legality in their operations.The Role Overview">We are seeking a Quality Assurance Specialist to support our Site Technical Manager in ensuring compliance with quality standards on site. The successful candidate...


  • Upper Poppleton, York City, United Kingdom Pavers Full time

    We are seeking an experienced Data Insights Specialist to join our Head Office Data Team at Pavers in York. This is a full-time, permanent opportunity that offers the chance to develop your skills in a supportive environment.The role plays a key part in our business's operations, delivering actionable insights from large datasets to drive strategic...


  • Upper Poppleton, York City, United Kingdom Muddy Boots Nurseries Full time

    About the Role:As a Deputy Room Leader at Muddy Boots Nurseries, you will play a critical role in supporting the leadership team in delivering exceptional childcare and creating a nurturing environment that fosters the growth and development of our children.Key Responsibilities:Support the Room Leaders in managing and developing the nursery teamContribute to...

  • Eye Care Specialist

    4 weeks ago


    Nether Poppleton, York City, United Kingdom Optoms Full time £70,000

    Eye Care SpecialistAt Optegra, we're committed to delivering the highest standards of patient care. As a leader in specialist eye care, we take pride in knowing our patients are at the heart of everything we do. Our business is growing, and we're looking for an experienced optometrist to join our team.Key Responsibilities:Carry out examinations associated...

  • Cleaning Specialist

    3 weeks ago


    Nether Poppleton, York City, United Kingdom Atlas Full time

    About the RoleWe are seeking a skilled Cleaning Specialist to join our team at Atlas. As a key member of our facilities maintenance team, you will be responsible for ensuring the high standard of cleanliness and hygiene across our client’s premises.About YouHave a positive and friendly attitudeBe local to the areaYou will be responsible for carrying out a...


  • Nether Poppleton, York City, United Kingdom Optoms Full time

    Role OverviewOptegra is seeking an experienced IP qualified Optometrist to join our team in York. As a key member of our multi-disciplinary team, you will work alongside consultants to carry out pre and post-operative consultations, assessing the suitability of our patients for treatment.Key ResponsibilitiesCarry out examinations associated with refractive,...


  • Nether Poppleton, York City, United Kingdom Compass Full time

    About the RoleCompass is a national charity providing wellbeing, health and support services to children, young people, families and carers in schools and communities across England. We are committed to developing creative ways of engaging with the people we serve to improve access to services and to information and knowledge to empower people to live...


  • Nether Poppleton, York City, United Kingdom Compass Full time

    **About Compass**Compass is a national charity providing wellbeing, health and support services to children, young people, families and carers in schools and communities across England.We are committed to developing creative ways of engaging with the people we serve to improve access to services and to information and knowledge to empower people to live...


  • Nether Poppleton, York City, United Kingdom Optoms Full time

    Job OverviewOptegra, a leading specialist in eye care, is seeking an experienced IP qualified Optometrist to join our team in York. As a member of our multidisciplinary team, you will play a key role in providing high-quality patient care and supporting the delivery of our services. We are committed to delivering exceptional patient experiences and offering...

  • Clinical Optometrist

    4 weeks ago


    Nether Poppleton, York City, United Kingdom Optoms Full time

    Job SummaryOptegra is seeking an experienced Clinical Optometrist to join our team in York. As a key member of our multi-disciplinary team, you will be responsible for carrying out pre and post-operative consultations, assessing the suitability of our patients for treatment. Your key responsibilities will include:- Conducting examinations associated with...


  • Nether Poppleton, York City, United Kingdom Compass Full time

    About the RoleCompass is a national charity providing wellbeing, health and support services to children, young people, families and carers in schools and communities across England. We are seeking a highly motivated marketing and communications professional to join our team.The ideal candidate will have excellent written and verbal communication skills,...


  • Upper Poppleton, United Kingdom Berkmann Wine Cellars Full time

    **MULTI DROP DELIVERY DRIVER** **3.5t licence holders** **NORTHMINSTER BUSINESS PARK** **York YO26 6QU** **Are you a skilled multi-drop delivery driver?** **Do you want to join a family-run business with an ethos to match?** We are proud to the be the largest family owned and family run wine importer in the UK, and we have been trading since 1964. We...


  • Upper Poppleton, United Kingdom Berkmann Wine Cellars Full time

    We are proud to be the largest family owned and family-run wine importer in the UK. We have been selling premium wine since 1964 and our expertise has grown along with our award-winning portfolio. The wineries we represent are like us – progressive and fiercely independent – and we sell their premium wines to our ever-growing customer base, which...

  • Technical Assistant

    2 weeks ago


    Upper Poppleton, United Kingdom CV-Library Full time

    Job Title: Technical Assistant Recruiter: Alaska Black Location: York Salary: £25,000 - £30,000 Contract: Permanent The company Our client is a leading food manufacturer within their category and are based on a well invested site in York with other well invested sites throughout the country. Due to continued growth they wish to appoint a...


  • Upper Poppleton, United Kingdom Pavers Full time

    **Are you a seasoned professional with a background in customs and trade compliance?** **Are you looking for an opportunity to make a move from a practice environment into industry?** **Are you looking for an company where your expertise will be recognised and where you can make a real tangible impact to business growth?** As Compliance Officer, you will...

  • Quality Auditor

    2 months ago


    Upper Poppleton, United Kingdom CV-Library Full time

    Job Title: Quality Auditor Recruiter: Alaska Black Location: York Salary: £14.60 p/h + shift bonus £1 p/h after 14:00 Contract: Permanent The company Our client are a leading food manufacturer within their category and are based on a well invested site in York with other well invested sites throughout the country. The Role Reporting to...

  • Quality Auditor

    2 months ago


    Upper Poppleton, United Kingdom Alaska Black Full time

    Job Title: Quality AuditorRecruiter: Alaska BlackLocation: YorkSalary: £14.60 p/h + shift bonus £1 p/h after 14:00Contract: PermanentThe companyOur client are a leading food manufacturer within their category and are based on a well invested site in York with other well invested sites throughout the country.The RoleReporting to the Site Technical Manager...


  • Upper Poppleton, United Kingdom Pavers Full time

    Continuing our business growth, we are looking for a Talent Acquistion Specialist / In-house Recruier to join our growing Talent Acquistion / Recruitment team in York on a full-time basis. You’ll ideally have previous recruitment experience and or strong retail expereince and be skilled in both telephone and face to face interviewing. **Benefits** -...

  • Support Worker

    1 week ago


    Upper Broadheath, Worcestershire, United Kingdom Creative Support Full time

    We are looking to recruit individuals who possess a willingness to go the extra mile in providing support tailored to individual needs.Prospective candidates should be resilient and energetic in their approach, with excellent communication skills that enable them to adapt to various situations.The ideal candidate will be based in Trafford, near Altrincham. A...

  • Head of Buying

    5 months ago


    Upper Poppleton, United Kingdom Jones Bootmaker Full time

    We have a new opportunity for a Head of Buying and Merchandising to join our growing Jones Bootmaker Head Office Team in York. We are de-coupling the Jones and Pavers brands within the Head Office structure to give more focus & investment to the strategic growth of the Jones Bootmaker brand. As our Head of Buying and Merchandising for Jones you will provide...

  • Nursery Apprentice

    6 months ago


    Upper Poppleton, United Kingdom The Old Station Nursery Ltd Full time

    **_No previous qualifications required for our Nursery Apprentices we will support you with this!_**_ _** *We are unable to offer sponsorship* **Join our vibrant team at Little Green Rascals Poppleton Nursery as a Nursery Apprentice and experience a happy workplace and tight-knit team. Here's what's in store for you!** - Enjoy a **52% Childcare Discount**...

  • Credit Controller

    2 months ago


    Upper Poppleton, United Kingdom CV-Library Full time

    Credit Controller / Finance Administrator Job Description: The Credit Controller / Finance Admin role will be reporting to the Client Services Manager, the Credit Controller is responsible for managing the debts of the business in accordance with the company’s terms and conditions. Additionally, this role provides administrative support to the Finance...


  • Upper Poppleton, United Kingdom Pavers Full time

    We have recently been awarded a 3* World Class Accreditation in our latest companywide engagement survey (Best Companies), but this newly created role will be vital in pushing us further forwards and making sure we attract, retain, and develop people who align with our Pavers DNA. We are actively investing in personal and professional development, mental...


  • Upper Edmonton, United Kingdom Meridian Business Support Limited Full time

    Job Title: Oncology Clinical Nurse SpecialistMeridian Business Support Limited is working with a leading Clinical homecare company to recruit an Oncology Clinical Nurse Specialist due to company growth.All Oncology Clinical Nurse Specialists in London and surrounding areas will be considered.Key Benefits:Up to £45,150 + up to 20% (£9K) London...


  • Upper Langwith, Derbyshire, United Kingdom Premier Community Full time

    Premier Community, a leading home care provider in the UK, is seeking a highly motivated Care Support Specialist to join our team.As a Care Support Specialist, you will be responsible for providing high-quality care and support to clients in their own homes. This role requires a genuine passion for delivering exceptional care, excellent communication skills,...


  • Upper Longdon, United Kingdom Barclay Meade Full time

    Job Overview:We are seeking an experienced Strategic HR Support Specialist to join our team at Barclay Meade. In this role, you will provide high-level administrative support to our busy HR office, ensuring the smooth operation of our HR functions.


  • Upper Clapton, United Kingdom RIBBONS AND REEVES Full time

    About the RoleWe are seeking a highly motivated Primary Education Support Specialist to join our team in Hackney, London. As a Learning Support Assistant, you will play a vital role in supporting students with additional needs in a school that values excellence and inclusivity.ResponsibilitiesProvide one-to-one and group support to students with additional...


  • Upper Edmonton, United Kingdom Meridian Business Support Limited Full time

    Job Summary:A leading Clinical homecare company is seeking a skilled Oncology Clinical Nurse Specialist to join their team in London and surrounding areas. As a key member of the organization, you will play a vital role in delivering high-quality patient care and contributing to the company's growth.About the Role:The successful candidate will be responsible...


  • Upper Hartfield, East Sussex, United Kingdom Superior Healthcare Full time

    At Superior Healthcare, we are committed to providing exceptional care for children with complex needs.We are currently seeking a Dedicated Support Care Specialist to join our team and support a 4-year-old client in Hartfield.The successful candidate will be responsible for monitoring the client’s clinical interventions, advocating on their behalf, and...

  • Autism Support Worker

    4 weeks ago


    Upper Wick, United Kingdom Gray Healthcare Full time

    Job Title: Autism Support Worker - Mental Health SpecialistJob Summary:Gray Healthcare is seeking a dedicated and compassionate Autism Support Worker to join our team. As a mental health specialist, you will provide high-quality support to an individual with Autism, Epilepsy, and Learning Disabilities, enabling them to live independently in their own home....


  • Whitehouse Upper, United Kingdom Meridian Business Support Full time

    We are looking for an Internal Sales Person to join our Belfast branch (BT3):Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.Great Salary + Performance based Bonus SchemeContracted to 40 hours per weekMonday to...