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Fitness Experience Team Member
2 months ago
About V-London: V-London is a prestigious boutique leisure club that offers an unparalleled fitness and wellness experience. Our club is designed to provide cutting-edge facilities, personalised services, and an exclusive social environment.
Role Overview: We are seeking enthusiastic and dedicated individuals to join our Fitness Experience Team. As a team member, you will play a crucial role in ensuring our members receive exceptional service and support in achieving their fitness goals.
Key Responsibilities:
- Member Engagement: Greet and engage with members, offering assistance and ensuring they feel welcome and supported.
- Fitness Guidance: Provide personalised fitness advice and support, helping members with their workouts and ensuring they use equipment safely and effectively.
- Class Instruction: Lead or assist with fitness classes and group training sessions, catering to a range of fitness levels and interests.
- Facility Maintenance: Ensure all fitness areas and equipment are clean, well-maintained, and meet safety standards.
- Program Promotion: Promote and encourage participation in club fitness programs, classes, and events.
- Feedback Collection: Actively seek and respond to member feedback, helping to continually improve the fitness experience.
- Team Collaboration: Work closely with the fitness management team and other staff members to ensure a cohesive and high-quality service.
Requirements:
- Experience: Previous experience in a fitness or customer service role is preferred, but not required.
- Certification: Relevant fitness qualifications (e.g., personal training, group fitness instruction) are a plus.
- Skills: Strong interpersonal and communication skills, with a friendly and approachable demeanour.
- Passion: A genuine enthusiasm for health, fitness, and helping others achieve their goals.
- Flexibility: Ability to work flexible hours, including early mornings, evenings, and weekends.
- Team Player: A collaborative attitude and willingness to assist team members and contribute to a positive work environment.
Benefits:
- Competitive salary and opportunities for performance-based bonuses
- Access to the club's exclusive fitness facilities
- Professional development and training opportunities
- A supportive and dynamic work environment