Food and Beverage Operations Director

1 week ago


London, Greater London, United Kingdom Accor Full time

Company Overview

We are Accor, a pioneer in responsible hospitality with over 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. Our ambition is to innovate and challenge the status quo while upholding our core values of passion, dedication, and respect.

As a Heartist, you will be part of a caring environment where you can grow, develop your skills, and pursue career opportunities within our diverse portfolio of brands.

Salary: €55,000 - €65,000 per annum (dependent on location and experience)

Job Description

F&B Floor Manager Role:

You will strategically lead the F&B team to deliver exceptional guest satisfaction, ensuring seamless operations, and driving business growth. Your expertise will focus on managing food and beverage costs, maintaining menu standards, and controlling inventory.

Main Responsibilities:

  • Lead the service of food and beverage outlets, prioritizing guest needs.
  • Liaise with Maintenance to ensure prompt resolution of issues.
  • Collaborate with Front Office and Housekeeping for leisure events.
  • Develop On-Job Training programs to meet Brand and Service Standards.
  • Induct new staff into the team, ensuring they understand departmental procedures.
  • Communicate regularly with staff, sharing relevant information.
  • Promote efficient staffing practices to achieve financial and service quality targets.
  • Maintain a positive team culture, fostering trust and accountability.

Required Skills and Qualifications

To succeed in this role, you must possess:

  • A service-focused personality and previous leadership experience.
  • The ability to build strong relationships with stakeholders.
  • Excellent communication and networking skills.
  • Leadership qualities that inspire high performance and teamwork.

Benefits

We offer a competitive salary, exclusive benefits, and recognition for your daily commitment. As an inclusive company, we strive to attract, recruit, and promote diverse talent. Join us as a Food and Beverage Floor Manager and become a valued member of our Heartist community.



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