Wales Regional Welfare Manager

3 weeks ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Vetro Recruitment Full time
Job Description

In this challenging yet rewarding role, you will be responsible for managing a team of social work assistants and providing critical support to clients and their families in the South Wales region.

The ideal candidate will have a strong background in social work, with experience of leading teams and managing casework. They will also possess excellent communication and interpersonal skills, with the ability to drive service performance and improvement.

Key Responsibilities:
  1. Lead and manage the personal welfare team for the Wales region, ensuring high-quality, outcomes-focused service for clients and their dependants.
  2. Effectively manage casework, including allocation and case management, fostering efficiency and excellence.
  3. Handle a small caseload of clients, conducting quality assessments and providing appropriate interventions such as welfare benefits advice, advocacy, emotional support, and practical advice.
  4. Drive service performance and improvement, proactively addressing any performance or practice issues.
  5. Support the team through supervision, appraisal, case reviews, and observations, fostering a collaborative and supportive work environment.
  6. Act as the safeguarding lead for the region, advising and supporting team members to ensure adherence to organisational safeguarding policies.
  7. Manage the delivery of interventions, predominantly through a home visiting service, addressing welfare benefits, mobility, social isolation, and financial issues.
Requirements:
  • A degree in social work or equivalent social work qualification and current professional registration
  • Experience of leading/managing a team with the ability to manage & effectively prioritise caseloads
  • Experience of community-based social care services with experience of delivery with older people and / or disability services
  • Knowledge and understanding of the values and principles underpinning working with vulnerable adults and their carers within the community setting,
  • Knowledge of relevant legislation and good practice, particularly concerning older people, mental health and disability
  • Excellent interpersonal and customer service skills with good judgement and logical decision-making ability
  • A valid driving license and access to own vehicle
Benefits:
  • Career Development
  • Low Caseloads and 9-5 working practices
  • Very generous pension scheme
  • Free Parking
  • Medical Insurance
  • Increased Holiday: 29 days
Salary:

£40,000 per annum



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