Casino Dealer

3 weeks ago

London, Greater London, United Kingdom Rank Group Full time
About the Role

We are seeking an experienced dealer to join our team at Grosvenor Casinos. As a dealer, you will be responsible for providing exceptional customer service and ensuring a safe and enjoyable gaming experience for our customers.

Key responsibilities include:

  • Acknowledging and welcoming customers, and assisting them in gaming
  • Understanding games, payouts, and identifying high-value members
  • Connecting with first-time customers and explaining game rules
  • Following guidance from the CADS and gaming supervisor to meet table demand and deliver excellent service
  • Being aware of and prioritizing safer gambling practices, identifying signs of problem gambling, and informing a manager

As a valued team member, you will receive a competitive salary, benefits, and opportunities for professional growth and development.

Requirements

To be successful in this role, you will need:

  • A PFL (Personal Licence) and a fantastic personality
  • Collaborative and teamwork skills
  • Flexibility to work varied shifts, including nights, weekends, and bank holidays
  • Ability to live our values of Service, Teamwork, Ambition, Responsibility, and Solutions

We offer a generous joining incentive, uncapped tips, and a range of benefits to support your well-being and career growth.

About Us

Grosvenor Casinos is a leading gaming operator with a commitment to customer excellence and team member satisfaction. We are dedicated to creating a safe and welcoming environment for our customers and team members alike.

Join our team and be part of a dynamic and growing organization that values innovation, teamwork, and customer satisfaction.

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