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UK Customer Care Professional

3 weeks ago

Slough, Slough, United Kingdom beBee Professionals Full time £22,000 - £28,000

We seek a highly skilled UK Customer Care Professional to deliver outstanding customer service and support in Slough, UK. This role involves handling customer inquiries, resolving issues efficiently, and maintaining high levels of customer satisfaction.

Main Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate product information and resolve customer complaints.
  • Process customer orders and update account details accurately.
  • Document customer interactions and follow-up tasks.

Requirements and Qualifications:

  • Previous experience in a customer service or call center role is beneficial.
  • Excellent interpersonal and communication skills.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in Microsoft Office and CRM software applications.
  • Flexibility to work variable shifts, including evenings and weekends.

Compensation and Benefits:

  • A salary of £26,000 - £32,000 per annum, depending on experience.
  • A generous pension scheme and health insurance benefits package.
  • Ongoing training and development programs.
  • A supportive and inclusive work environment.