Hospitality Supervisor

5 days ago

Stone, Staffordshire, United Kingdom Parogon Full time

About Us

Parogon is a dynamic and growing hospitality company with a passion for delivering exceptional customer experiences. Our mission is to bring joy to our guests through fantastic food and drink, excellent service, and passionate people.

Our Culture

We foster an environment where everyone, from diverse backgrounds, can find happiness at work. Our culture is built on a foundation of inclusivity, respect, and a commitment to excellence.

The Role

We are seeking a skilled and motivated Restaurant Team Leader to join our team. As a key member of our Front of House team, you will be responsible for leading from the restaurant floor and ensuring that our high standards are met.

Key Responsibilities

  • Lead and motivate a team of hospitality professionals to deliver exceptional customer experiences
  • Ensure that all aspects of the restaurant operation are running smoothly and efficiently
  • Monitor and maintain high standards of food quality, presentation, and service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless service delivery

What We Offer

As a Restaurant Team Leader at Parogon, you will enjoy a range of benefits, including:

  • 100% of tips go to you, with potential to earn +£400.00
  • 30% discount off your food bill when dining at any of our Parogon Group restaurants
  • Career-focused opportunities for progression within a growing Restaurant Group
  • Eat when you work - food when you work straight off the menu
  • 24hr access to a dedicated and confidential Employee Assistance Programme
  • Social events throughout the year that celebrate the achievements of our amazing people

Requirements

To be successful in this role, you will need:

  • Confidence and a willingness to learn
  • A keen eye for detail and a passion for delivering exceptional customer experiences
  • Excellent communication and leadership skills
  • Able to work as part of a big team and connect with colleagues and guests alike

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