Senior Implementation Manager

1 month ago


London, Greater London, United Kingdom Blink - The Employee App Full time
Company Overview
Blink - The Employee App is a pioneering software provider that empowers enterprises to engage, motivate, and retain their workforce. With an unparalleled employee super-app, we enable distributed organisations to reconnect with their frontline workforce. Our cutting-edge platform serves thousands of users globally, driving business value and user adoption.

Salary and Benefits
The successful candidate will receive a competitive salary ranging from £80,000 to £120,000, depending on experience. In addition, the role offers equity in the company, 25 days' annual leave, private healthcare, pension scheme, and Ride2Work benefits. As part of our commitment to diversity and inclusion, all applications will receive fair consideration without regard to ethnicity, religion, gender, or other protected characteristics.

About the Role
We are seeking an experienced Implementation Team Lead to manage and mentor our UK team, overseeing the delivery of Blink to large enterprise accounts. This strategic leadership role requires a blend of technical expertise, relationship management, and change management skills to drive business outcomes and growth. Key responsibilities include project management, team development, customer engagement, and process improvement.

Key Requirements
To succeed in this role, you will need:
  • Proven experience in delivering software implementation projects, working with large enterprise customers in a B2B software business.
  • Strong project management skills, including deadline management, communication, and issue resolution.
  • A deep understanding of change management principles and experience in driving organisational change in large enterprises.
  • Familiarity with SaaS software best practices and awareness of the typical customer lifecycle within the sector.
  • Experience in a metric-driven environment, with accountability for project success.

Join Us at Blink
We strive to create an inclusive and diverse culture where our people feel valued and respected. If you are a self-motivated, results-driven professional with a passion for implementation and customer success, we encourage you to apply for this exciting opportunity.

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