Hospitality Team Member

4 weeks ago


ChesterleStreet, Durham, United Kingdom Hilton Hotels Full time
Food and Beverage Apprenticeship

**About the Role**

As a Food and Beverage Apprentice with Hilton, you will be working towards a Hospitality Team Member- Food and Beverage Level 2 Apprenticeship standard over the course of 15 months. No prior experience is needed – just a passion for Hospitality.

**Benefits and Pay**

£12 per hour, plus service charge
Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)
Free meals on duty
Holiday: 28 days including bank holidays (increasing yearly)
Pension scheme
High street discounts: with Perks at Work
Grow your career and Personal Development: programmes designed to support your career
24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub
Dedicated 1-2-1 support throughout your apprenticeship
Functional Maths and English skills offered alongside the programme

**Key Responsibilities**

A food and beverage apprentice will be required to undertake all reasonable duties as assigned by your head of department. Specifically, you will be responsible for performing the following tasks to the highest standards:

Working within the Food and Beverage department;
Setting up for service
Food and Drink service
Cash and Payment handling
Maintain high levels of guest service
Comply with Health and Safety, and Food Hygiene regulations
Complete all aspects of the apprenticeship programme
Work a variety of shifts including early mornings, evenings and weekends

**Desired Skills and Qualities**

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Committed to delivering a high level of customer service
Ability to work on your own or in teams
The ability to deal with enquiries in a professional and polite manner

**Desired Personal Qualities**

A passion for hospitality and guest service
Willingness to learn
The ability to stay calm under pressure
Excellent grooming standards
Ability to work in a fast-paced environment


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