Team Leader
1 week ago
Totally Urgent Care Division is a leading provider of national urgent care and out of hospital services. We have an exciting opportunity for an enthusiastic, organised and highly motivated Team Leaders to join our team in Staffordshire House.
The Role
As a Team Leader you will play an essential role in supporting and managing a team of multi-disciplinary staff, ensuring the provision of a high quality, safe and accessible Integrated Urgent Care service to patients.
Responsibilities
- Responsible for team management and optimal performance of direct reports to achieve maximum network efficiency, and achievement of KPIs and quality indicators
- Work collaboratively with Operational and Clinical Management Teams to ensure delivery of a safe, responsive service to patients and that key performance indicators are being met
- Support staff recruitment and rota cover activities to ensure required levels of staffing are in place
- Ensure all direct reports complete all relevant statutory and mandatory training
- Supervise, support and coach individuals to ensure delivery of high quality, safe care and quality standards are being met by your team
- Provide an escalation referral point for queries relating to calls/cases
Qualifications, Experience & Training
NVQ Level 3 or equivalent qualification and/or have significant relevant work experience. Able to demonstrate relevant work experience related to the role in supervisory/leadership capacity.
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