Customer Advisor for German Speaking Region

3 days ago


Birmingham, Birmingham, United Kingdom Advancing People Multilingual Full time

We are looking for a highly skilled Customer Advisor to work with customers based in the German speaking region. As a Customer Advisor, you will provide excellent customer service via phone and email, ensuring enquiries are dealt with promptly and professionally.

Main Responsibilities:

  • Accurately manage inbound calls and deal with web enquiries
  • Generate responses back to customers/consumers via various communication channels

The successful candidate will have fluency in German, previous experience in a customer service environment, and strong customer focus. They will also possess excellent communication skills, both oral and written, as well as the ability to learn new systems and processes.

This role offers a competitive annual salary of £28,000, plus attractive company benefits. The position allows for flexible working arrangements, including remote work options.



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